We are proud to announce that following an extensive auditing process, we have gained ISO9001 certification. This certification ensures that we are progressing in the right way to ensure that we can provide the best possible service to our residents.

The ISO 9000 family of quality management systems standards is designed to help organisations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles upon which the family of standards is based. ISO 9001 deals with the requirements that organisations wishing to meet the standard must fulfil.

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Work Place Wellbeing Charter

Follow @newstarthq | Friday, 05 February 2016 13.35

The Workplace Wellbeing Charter is an opportunity for employers to demonstrate their commitment to the health and well-being of their workforce. The positive impact that employment can have on health and wellbeing is now well documented. There is also strong evidence to show how having a healthy workforce can reduce sickness absence, lower staff turnover and boost productivity - this is good for employers, workers and the wider economy.

New Start achieved excellence in areas such as Leadership, Sickness Absence and Smoking along with fantastic results in other areas.